Privacy Policy

Effective Date: July 17, 2026

ServisCub ("ServisCub", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use www.serviscub.com, our mobile applications, and related services.

By using ServisCub, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Residential or Service Address
• Profile Photo (optional)
• Government identification (where required)

Account Information

• Username
• Password (encrypted)
• Account preferences

Booking Information

• Service requests
• Appointment history
• Messages between customers and providers
• Reviews and ratings

Payment Information

Payments are processed by trusted third-party payment providers. ServisCub does not store your complete credit or debit card information.

Device Information

• IP Address
• Browser type
• Operating system
• Device identifiers
• App version

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process bookings.
• Facilitate communication between customers and service providers.
• Process payments.
• Improve our platform.
• Provide customer support.
• Prevent fraud and unauthorized activity.
• Comply with legal obligations.
• Send important service notifications.

3. Information Sharing

We may share your information with:

Recipient	Purpose
Service Providers	To complete booked services.
Payment Processors	To process secure payments.
Technology Partners	Hosting, analytics, notifications, and technical support.
Government Authorities	Where required by applicable law.

We never sell your personal information to third parties.

4. Cookies

ServisCub uses cookies and similar technologies to:

• Keep users logged in.
• Remember preferences.
• Analyze website traffic.
• Improve user experience.

You may disable cookies through your browser settings, although some features may no longer function properly.

5. Mobile App Permissions

Depending on your device, the ServisCub app may request access to:

• Location (to find nearby services)
• Camera (for profile photos or service images)
• Photo Library (upload images)
• Notifications (booking updates)

These permissions can be managed through your device settings.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

While we strive to protect your data, no method of transmission or storage is completely secure.

7. Data Retention

We retain your information only as long as necessary to:

• Provide our services.
• Meet legal obligations.
• Resolve disputes.
• Enforce our agreements.

8. Your Rights

Subject to applicable laws, you may:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Object to certain processing activities.
• Request a copy of your personal data.

9. Children's Privacy

ServisCub is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

11. International Data Transfers

Your information may be stored or processed in countries outside Malaysia by trusted service providers. Appropriate safeguards will be implemented where required by law.

12. Compliance with Malaysian Law

ServisCub is committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be published on our website with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

ServisCub
Website: https://serviscub.com
Email: info@serviscub.com